What is the world coming to?

The lack of compassion in this world just astounds me. Really. I bought tickets for one of those Day Out with Thomas events those coming Sunday for E’s birthday. I probably bought them back in March or April. I realized last night that this Sunday will be day 14 of my cycle, which will probably be the day of our next IUI. So, I called the ticket seller this morning to ask if I can exchange the tickets for a later time, saying that I had a family emergency come up that I have to attend to in the morning. I said that I didn’t want to refund the tickets, but make an exchange instead. The “service” person said that there were no refunds of exchanges allowed. I asked to speak to a supervisor and when she came on, I explained that I wanted an exchange because of a family matter I had to attend to in the morning. She said that there were no exchanges allowed and actually had the gall to ask me “What kind of family emergency is it?” I was so pissed that she would even have the nerve to pry that I went into my co-workers office for privacy and said “I’m having artificial insemination that day and they cannot reschedule it. I would like to be able to exchange my tickets for a later train instead.” The supervisor said that she could send out an ‘email request’ but that it would take 24 to 48 hours to get approval to exchange the tickets. What in the world is wrong with people these days? Do you really think the world is going to explode because you let me exchange my Thomas the Tank Engine tickets for a later time in the day? Is it really necessary to be such an uncompassionate, corporate lackey and not for one second, think how it would be to just be nice? I was so upset by the whole ordeal that I sat in J’s office and just couldn’t stop the tears. I was so frustrated and angry that this person couldn’t be more understanding. And this is the world that I want to bring another child into?

So, I’m going to give them 24 hours and see what their ‘response’ is to my request. If they deny my exchange, I’ll go higher up. I can’t even believe I have to worry about crap like this. This is beyond ridiculous.